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Written by January 21, 2024

Patch Management and Update Policy for Server Images

IT Policy Article

EDC Inc Patch Management and Update Policy for Server Images

This policy outlines the procedures and responsibilities for maintaining the security and integrity of EDC Inc’s server images through regular patch management and updates. The policy applies to all servers and systems within EDC Inc’s infrastructure.

1. Purpose

The purpose of this policy is to ensure that all server images are regularly updated and patched to protect against known vulnerabilities and to maintain the overall security and performance of EDC Inc’s IT infrastructure.

2. Scope

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This policy applies to all servers and systems managed by EDC Inc, including those hosted on-premises and in the cloud. It covers all software, firmware, and operating system patches and updates.

3. Policy

3.1 Patch Management

IT Server Operations is responsible for the regular patching of all server images. All servers must be patched every 30 days, unless an “IT Exception” is approved by IT Security. The patching process includes:

  • Identifying and assessing the relevance and criticality of available patches
  • Testing patches in a controlled environment before deployment
  • Scheduling and implementing patches
  • Verifying and documenting the successful installation of patches

3.2 Update Management

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IT Server Build Operations is responsible for managing updates to server images. This includes:

  • Identifying and assessing the relevance and criticality of available updates
  • Testing updates in a controlled environment before deployment
  • Scheduling and implementing updates
  • Verifying and documenting the successful installation of updates

3.3 Exceptions

Any exceptions to the regular patching and update schedule must be approved by IT Security. Requests for exceptions must be submitted to the Change Audit Board (CAB) for review and approval.

4. Roles and Responsibilities

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Various departments within EDC Inc have specific roles and responsibilities in relation to this policy:

  • IT Server Operations: Responsible for patch management
  • IT Server Build Operations: Responsible for update management
  • IT Security Operations: Responsible for approving exceptions to the patching and update schedule
  • CAB: Responsible for reviewing and approving requests for exceptions
  • IT-SOC (Incident management): Responsible for managing any incidents related to patching and updates
  • IT Monitoring Operations: Responsible for monitoring the success of patching and updates
  • IT Database Operations: Responsible for ensuring database integrity during patching and updates
  • IT Audit and Compliance: Responsible for auditing compliance with this policy

5. Compliance

Compliance with this policy is mandatory. Non-compliance may result in disciplinary action, up to and including termination of employment. IT Audit and Compliance will regularly audit compliance with this policy.

6. Review and Update

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This policy will be reviewed and updated annually, or as required by changes in technology or business practices. Any changes to the policy will be communicated to all relevant parties by IT Audit and Compliance.

7. Contact

For any questions or concerns related to this policy, please contact the IT Director of the relevant department.

Summary

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This Patch Management and Update Policy for Server Images is designed to maintain the security and performance of EDC Inc’s IT infrastructure. Regular patching and updates are essential to protect against known vulnerabilities. All relevant departments within EDC Inc have specific roles and responsibilities in relation to this policy, and compliance is mandatory. This policy will be reviewed and updated regularly to ensure its continued relevance and effectiveness.

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