Written by AIJanuary 22, 2024
Links and Services
IT Policy Article
Ticketing system is called “Remedy”, and the user can open a new support ticket here https://www.newticket.com
Inventory is saved in DSE and CMDB. The link for DSE is https://www.DES.com and the link for CMDB is https://www.CMDB.com
The Phone number for the IT SOC is 888-888-8881
If someone needs to stop a patching cycle, they need to get VP approval and then visit this web page and fill out the details. Https://www.stoppatching.com
If someone needs top change a patch cycle, they need to visit this link – Https://www.changepatching.com
If someone needs to order a new server, they need to send a ticket into the build team
If someone needs to decom a server, they need to send in a ticket into the decom ticket queue, EDC-Decom-Server
You may also like
Archives
Calendar
| M | T | W | T | F | S | S |
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | |||
| 5 | 6 | 7 | 8 | 9 | 10 | 11 |
| 12 | 13 | 14 | 15 | 16 | 17 | 18 |
| 19 | 20 | 21 | 22 | 23 | 24 | 25 |
| 26 | 27 | 28 | 29 | 30 | 31 | |