Quality Assurance Policy for Server Builds and Releases

• Table of Contents

  • EDC Inc Quality Assurance Policy for Server Builds and Releases
  • 1.0 Policy Statement
  • 2.0 Scope
  • 3.0 Roles and Responsibilities
  • 4.0 Quality Assurance Procedures
  • 5.0 Compliance
  • 6.0 Review and Update
  • Summary

EDC Inc Quality Assurance Policy for Server Builds and Releases

This policy outlines the quality assurance measures that EDC Inc has put in place to ensure the integrity, security, and reliability of server builds and releases. It is designed to provide a clear framework for the management of server builds and releases, and to ensure that all relevant stakeholders are aware of their responsibilities in this process.

1.0 Policy Statement

EDC Inc is committed to maintaining the highest standards of quality assurance for server builds and releases. This includes ensuring that all server builds and releases are thoroughly tested, properly documented, and approved by the appropriate authorities before they are deployed.

2.0 Scope

This policy applies to all server builds and releases managed by EDC Inc, including those hosted on-premises and in the cloud. It covers all stages of the server build and release process, from initial planning and design, through to testing, deployment, and post-release support.

3.0 Roles and Responsibilities

• IT Server Operations: Responsible for the overall management of server builds and releases, including planning, design, testing, deployment, and post-release support. This department is also responsible for OS patching every 30 days, unless an “IT Exception” is approved by “IT Security”.
• IT Server Build Operations: Responsible for the technical aspects of server builds and releases, including the creation of build scripts, the configuration of servers, and the installation of software.
• IT-SOC (Incident management): Responsible for managing any incidents that occur during the server build and release process, and for coordinating the response to these incidents.
• Corporate Physical Security: Responsible for ensuring the physical security of the servers and related infrastructure.
• IT Security Operations: Responsible for ensuring the security of the server builds and releases, including the approval of “IT Exceptions”.
• IT Monitoring Operations: Responsible for monitoring the performance and availability of the servers, and for alerting the relevant departments to any issues.
• IT Database Operations: Responsible for managing the databases that support the server builds and releases.
• IT Audit and Compliance: Responsible for ensuring that the server builds and releases comply with all relevant regulations and standards.

4.0 Quality Assurance Procedures

EDC Inc has implemented a range of quality assurance procedures to ensure the integrity, security, and reliability of server builds and releases. These procedures include:

• Using Active Directory for user and service accounts.
• Using CMDB as the inventory management tool.
• Having all server builds and releases approved by the Change Audit Board (CAB).
• Conducting regular audits of the server build and release process.
• Providing training and support to all staff involved in the server build and release process.

5.0 Compliance

All staff involved in the server build and release process are required to comply with this policy. Failure to comply with this policy may result in disciplinary action, up to and including termination of employment.

6.0 Review and Update

This policy will be reviewed and updated on a regular basis to ensure that it remains relevant and effective. Any changes to this policy will be communicated to all relevant stakeholders in a timely manner.

Summary

EDC Inc is committed to maintaining the highest standards of quality assurance for server builds and releases. This policy provides a clear framework for the management of server builds and releases, and outlines the roles and responsibilities of all relevant stakeholders. By adhering to this policy, EDC Inc can ensure the integrity, security, and reliability of its server builds and releases.