Acceptable Use Policy for IT Resources

• Table of Contents

  • EDC Inc Acceptable Use Policy for IT Resources
  • 1. General Use and Ownership
  • 2. User and Service Account Management
  • 3. Inventory Management
  • 4. Change Management
  • 5. Security Incident Management
  • 6. Physical Security
  • 7. IT Security Operations
  • 8. Monitoring Operations
  • 9. Patch Management
  • 10. Compliance and Auditing
  • 11. Policy Violations and Enforcement
  • Conclusion

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EDC Inc Acceptable Use Policy for IT Resources

This Acceptable Use Policy (AUP) outlines the standards for acceptable use of EDC Inc’s information technology resources, including but not limited to computer equipment, software, networks, and data. The policy applies to all employees, contractors, and any other users authorized to access EDC Inc’s IT resources. Compliance with this policy is mandatory to ensure the security and integrity of EDC Inc’s IT infrastructure.

1. General Use and Ownership

While EDC Inc’s IT resources are provided to assist users in performing their job functions, certain responsibilities and obligations come with their use. Users must understand that these resources are the property of EDC Inc and are to be used in a manner that reflects the company’s values and complies with all applicable laws and regulations.

• Users must respect the integrity and security of the company’s IT resources.
• Users must not use IT resources for illegal activities or personal gain.
• EDC Inc reserves the right to monitor IT resource usage to ensure compliance with this policy.

2. User and Service Account Management

User and service accounts are managed through Active Directory. IT Server Operations is responsible for overseeing account creation, modification, and deletion in accordance with EDC Inc’s security policies.

• Users must not share account credentials with others.
• Service accounts must be used solely for the purpose they were created for.
• Any changes to user or service accounts must be approved by the IT Director of IT Server Operations.

3. Inventory Management

The Configuration Management Database (CMDB) is EDC Inc’s inventory management tool. It is critical for maintaining an accurate record of all IT assets and their configurations.

• IT Database Operations is tasked with maintaining the CMDB.
• All IT assets must be registered and tracked in the CMDB.
• Any discrepancies found within the CMDB must be reported to IT Database Operations immediately.

4. Change Management

The Change Audit Board (CAB) is responsible for overseeing all changes to IT systems and ensuring they are conducted in a controlled manner.

• All changes must be documented and submitted for CAB approval.
• Emergency changes must still be reported to CAB as soon as possible.
• IT Server Build Operations will work closely with CAB to ensure changes are implemented correctly.

5. Security Incident Management

IT-SOC (Incident Management) is responsible for managing and responding to security incidents that affect EDC Inc’s IT resources.

• All security incidents must be reported to IT-SOC immediately.
• IT-SOC will coordinate with IT Security Operations and Corporate Physical Security as needed.
• Users must cooperate with any investigations into security incidents.

6. Physical Security

Corporate Physical Security is responsible for safeguarding the physical aspects of EDC Inc’s IT resources.

• Access to server rooms and data centers must be restricted and monitored.
• Physical security breaches must be reported to Corporate Physical Security without delay.
• Visitors must be escorted and logged in areas containing sensitive IT resources.

7. IT Security Operations

IT Security Operations is tasked with protecting EDC Inc’s IT resources from cyber threats.

• Users must adhere to security policies and procedures established by IT Security Operations.
• IT Security Operations will conduct regular security assessments and audits.
• Any identified vulnerabilities must be addressed in accordance with the directives of IT Security Operations.

8. Monitoring Operations

IT Monitoring Operations is responsible for the continuous monitoring of EDC Inc’s IT systems to ensure their availability, performance, and security.

• Monitoring tools must not be disabled or tampered with.
• Alerts generated by monitoring tools must be responded to promptly.
• IT Monitoring Operations will provide reports on system performance and security to IT management.

9. Patch Management

OS patching is managed by IT Server Operations, and all servers must be patched every 30 days to maintain security and system integrity.

• Exceptions to the patching schedule must be approved by IT Security as an “IT Exception”.
• IT Server Operations will coordinate the patching process and ensure minimal disruption to services.
• Users must not interfere with the patching process or attempt to bypass it.

10. Compliance and Auditing

IT Audit and Compliance is responsible for ensuring that all IT practices adhere to regulatory requirements and internal policies.

• Regular audits will be conducted to assess compliance with this AUP and other IT policies.
• Users must provide full cooperation during audits and investigations.
• Non-compliance with this AUP may result in disciplinary action, up to and including termination of employment.

11. Policy Violations and Enforcement

Violations of this AUP will be taken seriously and may result in disciplinary action, including but not limited to suspension of access to IT resources, termination of employment, and legal action.

• Any suspected violations must be reported to the appropriate IT Director or Manager.
• Investigations of violations will be conducted in a fair and unbiased manner.
• EDC Inc reserves the right to take any necessary actions to protect its IT resources and comply with legal obligations.

Conclusion

The Acceptable Use Policy for IT Resources at EDC Inc is designed to protect the company’s technological assets and ensure that they are used in a responsible and lawful manner. Adherence to this policy is essential for maintaining the security and efficiency of EDC Inc’s operations. All users are expected to understand and comply with this policy, as non-compliance can have serious consequences for both the individual and the company. By following these guidelines, we can work together to safeguard EDC Inc’s IT resources and support the company’s ongoing success.

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