Disaster Recovery and Business Continuity Plan

• Table of Contents

  • EDC Inc Disaster Recovery and Business Continuity Plan
  • Policy Overview
  • Roles and Responsibilities
  • Technology Infrastructure
  • Disaster Recovery Procedures
  • Immediate Response
  • IT Infrastructure Recovery
  • Data Recovery
  • Physical Security
  • Business Continuity
  • Communication Plan
  • Testing and Maintenance
  • Training and Awareness
  • Policy Review and Update
  • Conclusion

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EDC Inc Disaster Recovery and Business Continuity Plan

This document outlines the policies and procedures for disaster recovery and business continuity at EDC Inc. It is designed to ensure the rapid restoration of business operations and minimize the impact of any disaster or significant disruption. The plan encompasses strategies for IT infrastructure, data recovery, and business processes to maintain continuity of critical functions.

Policy Overview

EDC Inc is committed to maintaining a robust disaster recovery and business continuity plan that ensures the integrity, availability, and security of our operations. This policy applies to all departments and employees within the organization, including IT Server Operations, IT Server Build Operations, IT-SOC, Corporate Physical Security, IT Security Operations, IT Monitoring Operations, IT Database Operations, and IT Audit and Compliance.

Roles and Responsibilities

Each department within EDC Inc has designated roles and responsibilities to ensure the effective implementation of the disaster recovery and business continuity plan. The IT Directors and Managers of each department are responsible for overseeing the execution of the plan within their respective areas.

• IT Server Operations – Manages OS patching and server recovery procedures.
• IT Server Build Operations – Ensures the readiness of backup systems and infrastructure.
• IT-SOC (Incident Management) – Coordinates incident response and communication.
• Corporate Physical Security – Secures physical assets and facilities during a disaster.
• IT Security Operations – Protects against cyber threats during recovery operations.
• IT Monitoring Operations – Monitors systems for early detection of potential disruptions.
• IT Database Operations – Manages database backups and restoration processes.
• IT Audit and Compliance – Ensures adherence to regulatory requirements during recovery.

Technology Infrastructure

EDC Inc relies on a robust technology infrastructure to support our disaster recovery and business continuity efforts. User and service accounts are managed through Active Directory, and CMDB serves as our inventory management tool. The Change Audit Board (CAB) oversees all changes to the IT environment to ensure stability and compliance.

Disaster Recovery Procedures

Immediate Response

In the event of a disaster, the IT-SOC team will initiate the immediate response protocol to assess the situation and determine the impact on business operations. The team will then communicate the necessary steps to the relevant departments and coordinate the recovery efforts.

IT Infrastructure Recovery

IT Server Operations is responsible for restoring all critical servers and applications. This includes the application of the latest patches, which must be completed every 30 days or as approved by IT Security through an “IT Exception.” The team will work closely with IT Server Build Operations to leverage backup systems and minimize downtime.

Data Recovery

IT Database Operations will manage the restoration of databases from backups stored in secure locations. The team will prioritize the recovery of critical data to ensure that essential business functions can resume as quickly as possible.

Physical Security

Corporate Physical Security will secure all physical assets and facilities, assess any damage, and implement measures to protect against unauthorized access during the recovery phase.

Business Continuity

Each department will activate its business continuity plan to maintain essential operations. This may include relocating to an alternate site, utilizing remote work capabilities, or implementing manual processes as necessary.

Communication Plan

Clear and timely communication is critical during a disaster. The IT-SOC team will provide regular updates to employees, stakeholders, and customers regarding the status of recovery efforts and any impact on business operations.

Testing and Maintenance

EDC Inc will conduct regular testing of the disaster recovery and business continuity plan to ensure its effectiveness. This includes simulated disaster scenarios, recovery drills, and reviews of the plan by IT Audit and Compliance to incorporate any regulatory changes.

Training and Awareness

All employees will receive training on their roles within the disaster recovery and business continuity plan. IT Security Operations will also provide ongoing awareness programs to ensure that staff members are prepared to respond effectively in the event of a disaster.

Policy Review and Update

The disaster recovery and business continuity plan will be reviewed and updated annually or following any significant changes to the business or IT environment. The IT Directors and Managers of each department will be responsible for ensuring that their respective sections of the plan are current and effective.

Conclusion

EDC Inc’s Disaster Recovery and Business Continuity Plan is a comprehensive framework designed to protect our operations, data, and infrastructure in the event of a disaster. By outlining clear roles, responsibilities, and procedures, we are committed to ensuring the resilience and continuity of our business. Regular testing, training, and updates to the plan will help maintain its effectiveness and adapt to any changes within our organization or the broader business landscape.

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